Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Convenient
Small rooms
Lack of windows
7.2/10
Very good
Rooms
6.4
Location
8.4
Service
7.4
Dining
7.1
Guest reviews
7.2/10
based on 10 reviews
7.8
7.8/10 based on 1350 reviews
Ernest
United Kingdom,
April
2024
7.6/10
The hotel is in a fantastic location near the Tanuki-koji Shopping Street, offering a convenient base for exploring. The rooms are quite small for my family, and unfortunately, there was a noticeable smell of smoke even though we booked a non-smoking room. However, the friendly and accommodating service made our stay more pleasant.
Rooms
7.0
The rooms are quite small for my family and had a smell of smoke despite booking a non-smoking room.
Service
8.0
The staff have limited English but are very accommodating and helpful, making our stay enjoyable. They promptly moved us to a better room in the new building upon request at the same price.
Location
9.0
The location was ace, with a 5-minute walk to Odori Park Station and just around the corner from the Tanuki-koji Shopping Street, perfect for exploring nearby attractions.
Dining
7.0
The dining experience offered plenty of choices, primarily Japanese cuisine with buffet style, though English descriptions were lacking. Price-worthy but with limited variety.
Facilities
7.0
The hotel provided all necessary facilities for a comfortable stay, though nothing extraordinary.
Jack
United States,
March
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were a bit small and dated with dark lighting, but they had all the essential travel-sized items for three people. Unfortunately, my room didn't have a window, which felt a bit claustrophobic. On the bright side, the hotel is strategically located near Tanuki Koji and Odori Station, making it convenient for exploring Sapporo.
Rooms
7.0
The rooms, although small and dated with dark lighting, had all the essential travel-sized items for three people.
Service
6.0
The service was a bit cold and indifferent during check-in, but the staff's English level was satisfactory. Housekeeping and commercial services were average.
Location
8.0
The hotel's location near Tanuki Koji and Odori Station was a strategic advantage for exploring Sapporo's attractions like Odori Park, the old government office, and more.
Dining
7.0
The dining experience was decent with a buffet style offering Japanese and Western dishes. The breakfast was same every day, but the proximity to Odori Park and convenience stores was a plus.
Facilities
7.0
The hotel had basic facilities, nothing outstanding but nothing lacking either.
Great location
Small rooms
Henry
United Kingdom,
February
2024
5.8/10
The hotel room was quite disappointing with dirty conditions, stains on the carpet, and a dull atmosphere, but the service was friendly and helpful. The location was convenient with nearby attractions, although the distance from the train station was a drawback.
Rooms
5.0
The room was dirty with months worth of dust and stains on the carpet, and it felt small and dull.
Service
8.0
The staff were super amazing and friendly, though their English was limited.
Location
7.0
The hotel is well situated in the center of Sapporo, near major attractions like Odori Park and Tanukikoji shopping street.
Dining
5.0
Facilities
6.0
The hotel provided necessary services like housekeeping and commercial services, but nothing outstanding.
Frederick
United States,
November
2023
7.8/10
My stay at the hotel was quite pleasant overall. The location near Tanukikoji was convenient, but the room got too hot at times, making it a bit uncomfortable. The dim lighting didn't help, especially for ladies needing to apply makeup. There was a faint smell in the non-smoking room.
Rooms
7.0
The room was nice but had some issues with temperature control and lighting. A bit of a smell lingered despite it being a non-smoking room.
Service
8.0
The staff was very friendly and accommodating, even though their English was limited. They were helpful with information and services.
Location
7.0
The hotel was in a decent location, about a 10 to 15-minute walk to Odori Park, the subway, and Tanukikoji Shopping Street. It was convenient for exploring the area.
Dining
8.0
The dining experience was good, with a buffet style offering many choices. It was a short walk to Odori Park and Odori station, with convenience stores nearby. Having access to in-house coin laundry was a bonus.
Facilities
9.0
The hotel had nice facilities, including fast elevators, nice decor, spacious rooms, and a quality bathroom.
Convenient Location
Dim Lighting
James
United States,
October
2023
7.8/10
The hotel is conveniently located near key attractions in Sapporo, making it a great choice for travelers. The rooms are spacious and well-suited for families with children, offering ample space for infants to move around comfortably. While the service is friendly but has limitations in English proficiency, the hotel's prime location and easy access to public transportation are major highlights. The dining options, though not extensive, offer a decent variety for guests. Overall, a good value stay with some minor room for improvement in certain areas.
Rooms
8.0
The rooms are perfect for those with an infant, featuring two semi double beds and enough space for the little ones to play around.
Service
7.0
The front desk staff were very friendly and helpful, but their English skills were limited.
Location
9.0
The hotel's location is superb, with easy access to key spots like Odori Park, Susukino, and Tanuki Koji, as well as being close to public transportation options.
Dining
7.0
The dining experience offers a buffet style with a decent variety of choices, suitable for different tastes.
Facilities
8.0
The hotel offers adequate facilities to meet guests' needs during their stay.
Thomas
United States,
October
2023
6.2/10
My stay at the hotel was a mixed experience. The rooms were old, small, and a bit smelly, making it a challenge to move around with suitcases. On the plus side, the location was great, near the bustling Tanukikoji shopping arcade and Odori Park. The service was friendly and helpful despite some language barriers, though the dining options were limited. The facilities were outdated, but the proximity to key attractions offered some value for money.
Rooms
5.0
The rooms were old, small, and a bit smelly.
Service
7.0
The service was friendly and helpful.
Location
8.0
The location was great, near Tanukikoji shopping arcade and Odori Park.
Dining
6.0
The dining options were limited.
Facilities
5.0
The facilities were outdated.
Craig
United Kingdom,
July
2023
7.4/10
The hotel's location was excellent, near the snow festival, with easy access to shopping and Odori Park. Many restaurants and convenience stores were close by. However, the rooms were dimly lit and faced a building site nearby.
Rooms
6.0
The guest rooms were badly lit, with minimal lighting fixtures, making it challenging for daily activities. The view straight into the nearby building site was not ideal.
Service
7.0
The service was a mix. Although the front desk staff were construction, the housekeeping and other services were satisfactory. They accommodated our room change request with no extra charge.
Location
9.0
The hotel's location was superb, near Odori Park and at the center of the city with easy access to shopping areas. A variety of dining options were available within walking distance.
Dining
8.0
The dining experience was consistent, with plenty of choices and quick access to Odori Park and station. The hotel's location made it convenient for dining out.
Facilities
7.0
The hotel provided good dining options, access to the coin laundry, and proximity to essential services. However, the lack of natural light in the rooms impacted the overall comfort.
Ruth
United Kingdom,
June
2023
8.0/10
The hotel is conveniently located near Tanukikoji, offering nice rooms but smaller than expected. The staff is friendly and helpful, although limited English spoken. The hotel is close to key attractions like Odori Park and Susukino, with a good dining experience and on-site facilities.
Rooms
7.0
The rooms are nice, but they are smaller compared to the photos.
Service
8.0
The staff is very friendly and helpful, despite limited English proficiency.
Location
9.0
The location is great for exploring Tanukikoji, Odori Park, and Susukino.
Dining
8.0
The dining experience is good, with a buffet offering Japanese and Western dishes.
Facilities
8.0
The hotel has good facilities to enjoy, including a buffet-style dining option.
Irene
United States,
June
2023
7.2/10
The hotel is ideally located near Susukino restaurants and is excellent during the snow festival. The rooms are very dark and old, lacking proper lighting for makeup, but they were clean and ready. The service at the hotel Apa ekinishi Sapporo Suskino was a mix of unfriendly and helpful staff. The location is superb for food and other conveniences, although not very close to the train station. The dining experience offers limited varieties but is convenient with nearby access to Odori park and facilities like in-house coin laundry.
Rooms
7.0
The rooms were very dark and old, needing better lighting for makeup, but they were clean and ready.
Service
7.0
The staff at the hotel Apa ekinishi Sapporo Suskino were a mix of unfriendly and friendly but overall helpful.
Location
9.0
The location is superb for Susukino restaurants and during the snow festival, offering easy access to food and other conveniences.
Dining
7.0
The dining experience provided limited varieties, but it was convenient with nearby amenities like Odori park and in-house coin laundry.
Facilities
6.0
The hotel offers basic facilities with no standout features.
Tony
United Kingdom,
May
2023
8.0/10
I absolutely loved my stay at Apa ekinishi Sapporo Suskino. The hotel's location is fantastic, just a short walk away from Odori Park and Susukino, making it super convenient for exploring the city. The rooms, although a bit dated, were clean and ready upon my arrival. The service, despite some language barriers, was top-notch with polite and friendly staff always on hand. The dining options were good, and I especially enjoyed the access to in-house coin laundry. However, the lack of English descriptions in the Japanese-dominated menu was a small downside. Overall, a great value for money.
Rooms
7.0
The rooms were a little dated but clean and comfortable.
Service
8.0
The staff were always polite and friendly despite language barriers.
Location
9.0
The hotel's location was ace, close to Odori Park and Susukino with plenty of shopping and dining options nearby.
Dining
8.0
The dining spread was good and being close to Odori Park and convenience stores made meals easy to find.
Facilities
8.0
Facilities were nice and well-maintained, offering everything you'd need for a comfortable stay.
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